Privacy Policy

Last updated: May 2026

1. What we collect

When you purchase open-claw.zip, we collect:

  • Name and email address — provided at checkout, used to deliver your purchase and send support emails
  • Payment information — handled entirely by Stripe. We never see or store your card details.
  • Order details — what you purchased and when, stored for accounting and support purposes

We do not collect analytics, tracking cookies, or behavioral data on this website.

2. How we use your information

  • To deliver your download link and getting-started guide
  • To send purchase receipts and order confirmations
  • To respond to support requests
  • To process refunds if requested

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-party services

We use the following services to operate this business:

4. Data storage and security

Your data is stored on secure servers in the United States. We retain purchase records for up to 7 years for accounting and legal purposes. Email addresses are retained until you request deletion.

5. Your rights (GDPR / CCPA)

If you are in the EU, UK, or California, you have the right to:

  • Request a copy of the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing emails at any time

To exercise any of these rights, email support@open-claw.zip.

6. Cookies

This website does not use cookies or any client-side tracking. The checkout process (on Bizmeta) may use session cookies necessary for payment processing.

7. Changes to this policy

We may update this policy occasionally. We'll notify customers of material changes via email. Continued use after changes constitutes acceptance.

8. Contact

Privacy questions? Email support@open-claw.zip.